Unified IT service and IT security

Ivanti's solutions are tools for managing IT infrastructure (servers, desktops, notebooks, virtual machines and mobile devices such as iPad, iPhone, Blackberry) and their security. Ivanti products support computer and server operating systems such as Windows, Linux, Unix and Mac, as well as mobile device operating systems such as iOS, Android, Windows Phone. Ivanti Endpoint Manager security tools, through a common console, allow management and search of the aforementioned devices in the IT network, distribution of operating systems and software, remote access to devices, energy management, monitoring of their usage licenses or creation of reports based on various data.

Security Suite tools protect IT infrastructure devices and important system data from all threats by: managing operating system and application updates with their remote distribution, encrypting data (using modern data security technologies), requiring compliance with security policies (both by users and by the systems used), managing access to networks, applications or I/O ports for groups or individual users.

The use of modern Security Suite technology ensures the security of the company's computer network. Protection also extends to data stored within the infrastructure.

Adequate protection of IT systems with Security Suite is realized through the following components, among others:

• Spyware detection and blocking;
• Managing updates to the operating system or selected applications (Patch Manager included in the Security Suite);
• Blocking suspicious applications, which improves security;
• Managing access to the computer's I/O ports (in particular, restrictions when writing data to USB flash drives);
• Detecting and blocking unauthorized access in the network (intruders).

Patch Manager - Update management software that guarantees security

The security of an IT environment is closely tied to the timeliness of operating systems and installed applications. Protection is important because it is assumed that 75% of attacks exploit well-known vulnerabilities in commercial software, which could be avoided by regularly updating it. In addition, 86% of reported vulnerabilities come from third-party applications such as Oracle/Sun Java (91% of web attacks; 76% of attacks on systems with unsupported versions of Java), Adobe Reader and Adobe Flash. Since operating systems are updated fairly frequently, attackers focus on applications. For these reasons, update management software that provides the highest level of security is crucial for many organizations. One manufacturer of such IT solutions designed to protect is Shavlik.

The Ivanti Patch for SCCM software powered by Shavlik is a security add-on for Microsoft System Center and is used to update thousands of third-party applications such as Java, Flash, Chrome, Firefox and iTunes. System Center Configuration Manager allows you to update third-party applications with its own mechanisms. Once the software is configured, no user intervention or manual management is required, so the entire process can be automated. This drastically reduces the time from vulnerability detection to update application. By integrating with the existing system, System Center Configuration Manager ensures that all security and compliance reports are accessible from within it - no additional IT infrastructure in the form of a server is needed. In this situation, agents previously installed on employee workstations are used.

Ivanti Patch for SCCM retrieves information about the latest updates from Ivanti Cloud, selects the desired data and delivers it to the IT infrastructure via WSUS mechanisms.

Ivanti Patch Manager

This software, unlike Ivanti Patch for SCCM powered by Shavlik, allows updating and managing patches on endpoint devices and servers, including those running Linux, Unix or Solaris. Using Ivanti Patch Manager, any organization gains greater security. It can also regularly and comprehensively detect, analyze and update thousands of systems based on self-defined rules, without overloading the network or disrupting the productivity of infrastructure users. This guarantees higher security for data and all the information the systems collect.

View, analyze and protect diverse client environments

Ivanti Patch Manager displays all patches installed on client systems, and performs an assessment of infrastructure security vulnerabilities using verified, reliable sources of information. Found data protection threats to operating systems and third-party applications can then be eliminated in Microsoft Windows, Linux and Mac OSR. Management is very simple, and the level of data protection and overall security stand at the highest level.

Automation of the introduction of amendments

Ivanti Patch Manager automates patch management and installation, giving IT staff detailed, rules-based control over where, when and how often patches are deployed. System security vulnerabilities can be patched even on devices not connected to the network, and scheduling and rule creation features greatly speed up and facilitate comprehensive management.

Installation of patches on remote devices

Ivanti Patch Manager is also cloud-based, allowing IT staff to assess the health of systems and their security, and install patches on devices located anywhere in the world. It doesn't even require a VPN connection. Once Ivanti Patch Manager is integrated with Ivanti Endpoint Manager, the two solutions work seamlessly together, transferring data and providing consistent management of patches and infrastructure systems. Common user and administrator interfaces are used to operate them. This makes management extremely easy.

Information Technology Service Management (ITSM).

Information Technology Service Management (ITSM) systems allow a specific approach to IT management in process-oriented enterprises based on ITIL best practices to meet business expectations. They enable IT departments to be transformed into service departments, offering reliable, flexible and high-quality IT services, while allowing the maximum benefit from IT investments. ITSM facilitates the planning, creation, delivery and continuous improvement of IT services.

Ivanti Unified IT's offerings in the Information Technology Service Management (ITSM) section have 3 main modules:

• Service Management;
• Service Desk;
• Help Desk.

In Gartner's latest report in the so-called magic square for the software category for: Information Technology Service Management (ITSM), Ivanti is shown as the leading player in this market segment. The entire report can be downloaded from the manufacturer's website.

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