Secure remote access and enterprise support with TeamViewer Tensor

TeamViewer Tensor™ is a highly scalable cloud-based remote connectivity platform with enterprise-grade security features, enabling organizations to remotely control, support and manage any device or machine quickly and easily - from anywhere, anytime.

The growing number of remote and hybrid workplaces, accelerated by the global COVID-19 pandemic, has IT organizations grappling with new security issues and complex challenges to operate work-from-home environments:

• Remote workers can't always connect to the company's VPN
• It takes weeks to months to deploy additional VPN infrastructure
• The need for digital collaboration has given rise to tools with uncertain or even non-existent security standards
• Increase in remote working has accelerated the success rate of email phishing scams

Increase IT and employee productivity - easy-to-use remote access and support system

TeamViewer Tensor enables remote experts to operate any computer, operating system or mobile device - from anywhere, at any time and on any platform - and troubleshoot technical issues to minimize downtime while improving IT and employee productivity. Remote control is even a necessity for any IT company - it enables control of computers and provides a secure global network.

Working from home or on the road, enterprise IT teams and employees can stay productive from anywhere with secure remote access to computers of any operating system, mobile devices, servers, machines or operational technology (OT). With remote access to TeamViewer Tensor, your desktop files and enterprise applications are always just a few clicks away. This makes a truly global workplace possible!

Secure remote connectivity

600K+ subscribers

At TeamViewer, security always comes first. We believe that security is a combination of cutting-edge technology, best practices and discipline

TeamViewer ID
The automatically generated TeamViewer ID is unique to your device AND checked before each session.

Information security standards
Our data centers meet ISO 27001 information security standards.

Protection against brute force attacks
With TeamViewer Tensor, the time between failed login attempts increases exponentially AND is only reset when the correct password is entered. It also protects remote access devices AND partners from other attacks.

Two-factor authentication for remote control
Logging is done with a new unique code, which is generated each time by the algorithm AND delivered to the mobile device.

Secure Remote Protocol
TeamViewer uses SRP to authenticate and encrypt passwords. So passwords are never transmitted over the Internet, even encrypted, so they are optimally protected from outside access. Passwords also receive back-end encryption.

Encryption
All interactions through TeamViewer, including file transfer, VPN, chat, etc., are protected by 256-bit end-to-end session encryption with 4096-bit RSA public/private key exchange.

TeamViewer dynamic password
Users can create a policy that automatically generates a new dynamic session password each time the TeamViewer service is restarted. But there is also an optional setting that allows the password to be set dynamically after each session. This password is
standard alphanumeric and consists of six characters, so there are more than 2.1 billion possible combinations. TeamViewer provides the best user experience!