Smart retailing with InHand
As retail-based businesses grow, the challenges of managing outlets increase. It's on the efficiency of administration and the smoothness of transactions that the customer experience depends - so it's worth ensuring a stable network connection and, in the event of a failure, a quick response from technical support.
With the rapid expansion of business, the number of retail chains will grow rapidly. IT staff must quickly deploy a multi-store network, which brings great challenges as branches are spread differently, with high daily operating and maintenance costs.
A smart system for a chain of stores must:
- Enable real-time network monitoring, quickly informing technical support in the event of an outage;
- Offer a wide range of network diagnostic and troubleshooting tools;
- Improve infrastructure management;
- Create a unified cloud management environment.
Network overview
As an on-site device, the ER805 edge router can quickly access the Internet by using 4G/5G, providing a stable and efficient corporate network. It can easily create an efficient local network. Devices such as POS, smart self-service terminals, cameras and employee/customer cell phones in stores can be easily and conveniently connected to the LAN via Ethernet or Wi-Fi. It provides simple, convenient and efficient network services with excellent networking capabilities.
The combination of the ER805 edge router and the InCloud Manager service achieves a "zero-touch" deployment, reducing the process to three steps:
- Edge ER805 on site requires only a simple turn on and a few clicks.
- Automatic registration of ER805 in the cloud
- Full configuration via InCloud Manager.
In the event of an outage, InCloud Manager can monitor the store network in real time, detecting anomalies and informing the technical support department - via SMS or email. The service also provides a wide range of diagnostic and repair tools.
Benefits of a smart solution
Alarm and diagnostics
Comprehensive network monitoring and rapid troubleshooting of network failures, ensuring the stability of the network environment, reducing losses due to failures.
Simple and convenient configuration
Configuration is simple and the interface is intuitive, reducing the difficulty of operation for IT staff; the business network can be configured in batches remotely, making network configuration easier and more efficient
Fast deployment
The integrated design makes deployment easier and more convenient, and complex deployment can be done in just a few steps, effectively improving deployment efficiency.